About OMNINET

Headquartered in Eckental near Nuremberg with international offices, OMNINET specializes in ITIL®5-certified IT and enterprise service management software, with a focus on easily configurable workflows and process automation. Interfaces, low-code features, BI reporting, GRC solutions and modular applications extend the functionality of the AI-enabled OMNITRACKER all-in-one solution.

OMNINET is certified according to ISO 9001 and ISO 27001 and has been delivering certified and award-winning software products for more than 30 years—100% made in Germany. The OMNITRACKER Business Process Ecosystem is an industry-independent software solution for tailored and future-proof digitalization strategies in ITSM and GRC.

Our Mission

We make complex business processes simple for every company!

We provide a highly flexible all-in-one solution for the simple digitalization and automation of workflows. Together with our customers, we implement stable solutions for business processes to unlock the full potential of every organization.

Our commitment to our customers does not end when the contract is signed – that is where it begins.

Simply successful: collaborative, flexible, reliable.

We prefer the simplest solution because we believe that the most direct approach delivers the fastest and most effective results for your projects. For us, simple does not mean taking shortcuts. We pay attention to detail and quality and take the time to listen to you.

OMNINET as a company, and every one of our employees, acts collaboratively, flexibly and reliably at all times. This is reflected both in how we work with colleagues and how we work with customers. Our guiding principle is always “simple” – whether in our day-to-day collaboration or in customer projects. To ensure that all processes run quickly and efficiently, flexibility and reliability are essential from everyone involved.

Our Corporate Philosophy

History

1995 - 2005
From foundation to internationalization
OMNINET GmbH was founded in 1995 by Dr. Joachim Lenzer. Technological principles such as release compatibility, extensive configurability and platform architecture have been fundamental from the very beginning. In 2005, OMNINET hosted its first Customer Days, which have been held annually ever since. In the same year, the first international locations were established in Switzerland and Austria.
2006 - 2019
Strengthening our market position and continuous growth
Over the following years, OMNINET strengthened its market position with additional offices in Germany and abroad, expanding beyond the DACH region. At the same time, the company continuously expanded its customer base as well as its portfolio of products and services. Numerous product-specific awards and certifications according to ITIL® and ISO 9001 demonstrate the quality of our software solutions.
2020–Today
Expanding expertise and certifications (ISO 9001 & 27001)
ISO 9001 and ISO 27001 certifications demonstrate OMNINET’s reliability as a software manufacturer, including in highly regulated industries. Through mergers, companies were integrated into OMNINET to expand capacities and specifically strengthen expertise in reporting, frontend development and UX/UI. The use of the latest technologies, including AI, is continuously advanced following careful evaluation and based on a strategic approach, making these technologies available to OMNITRACKER customers.

Environmental and Climate Protection Measures at OMNINET

For many years, the OMNINET Group has placed great importance on taking concrete measures to improve its environmental footprint and incorporating ecological and social responsibility into its business activities. For the founding family, which is the sole owner of the entire OMNINET Group, this is not merely a buzzword but has been a matter close to their hearts for many years. More than ten years ago, the OMNINET Group already adopted various measures to reduce energy consumption, use renewable energy and minimize environmental impacts resulting from business operations.

Environmental and climate protection considerations have therefore been part of our internal company guidelines for many years. In this context, the OMNINET Group has implemented various measures aimed at improving its environmental footprint: