Benefits of the GRC Center
GRC Center modules
Plan, manage and document audits, self-assessments and reviews in a structured manner. Roles, responsibilities and corrective actions can be assigned centrally, while multi-standard functionality accommodates different audit types and changing regulatory requirements. This allows you to keep track of progress and stay prepared for changes in your compliance landscape.
Conduct standardized assessments of assets, risks, controls, suppliers and other relevant elements in a structured and recurring manner. Requirements catalogs, assessment dimensions, weightings and thresholds can be defined flexibly, while templates and Excel imports reduce the effort involved. This allows you to track assessment progress in real time and obtain comparable, traceable results.
Plan and test emergency scenarios in a structured manner, conduct business impact analyses and link critical processes to risks, responsibilities and relevant contacts. Centralized emergency plans, documented test cases and clear responsibilities support a coordinated response in an emergency. This enables you to restore business operations faster, limit operational losses and minimize further damage.
Create, manage and assess actions and controls centrally within an internal control system. Templates and action and control plans support recurring and scheduled implementation, while evidence of effectiveness is documented in an audit-compliant manner and linked to risks, quality objectives, processes or policies. This helps you identify deviations early, initiate targeted improvements and provide traceable evidence of compliance with internal and external requirements.
Manage documents from all GRC disciplines centrally and from any location. Role-based access rights, flexible approval processes, complete version control, automated review reminders and archiving support controlled document provision, while folders, keywords and filters make documents easier to find. This ensures that authorized employees can quickly access current, approved documents at any time.
Record and process questions, complaints and potential violations centrally. Reports can be classified, categorized and linked to relevant contracts, risks or suppliers, while a Kanban board provides a transparent view of their current status. This allows you to track cases systematically, initiate targeted improvement actions and reduce compliance risks.
Capture and assess primary and secondary assets in a structured manner based on their required level of protection. Dependencies can be displayed transparently in the asset tree and linked to other GRC functions. This helps you achieve an economically sound balance between adequate information protection and the efficient use of resources.
Capture, categorize and assess strategic, operational and other risks consistently based on likelihood, impact and, where applicable, detectability. The calculated risk priority number and automatic alerts when thresholds are exceeded make critical risks visible at an early stage, while individually configurable risk strategies and actions support targeted risk treatment. This gives you a transparent view of your risk exposure and enables you to manage risks in a traceable, priority-based manner.
Capture and structure suppliers by procurement area and category, including assigned responsibilities and points of contact. Assessments, risks, contracts, assets and requirements can be linked centrally, while actions and controls support targeted, risk-based management. This enables you to identify critical dependencies early, make well-founded procurement decisions and safeguard the stability of your supply chain even as conditions change.
Assess and document processing activities as well as the need for and performance of data protection impact assessments (DPIAs) and transfer impact assessments (TIAs). Customizable questionnaires, threshold analyses and action templates support structured and efficient processing, while involved parties, data storage locations and retention periods are recorded centrally. This allows you to implement data protection requirements in a traceable manner and keep track of the required actions.
Provide a secure reporting channel for internal and external whistleblowers. Incoming reports can be recorded confidentially and anonymously on request, processed in a structured manner and documented with full traceability. This helps you meet legal requirements and establish a reliable process for investigating potential violations at an early stage.
Manage and distribute policies, training courses and contracts across the organization to employees, suppliers and partners. New versions, acknowledgements, training results and supporting evidence are assigned automatically, while reminders and escalations support timely completion. This allows you to keep track of completion status and document implementation with full traceability.
ITSM and GRC working together
Incidents, changes, and affected assets and services are available directly in the relevant risk and compliance context. This gives you immediate visibility into the potential threats posed by an IT event.
Information on assets, services, risks and controls does not need to be transferred or reconciled between separate systems. This ensures that up-to-date, consistent data is available across all applications, helping you avoid duplicate data maintenance.
Incidents and changes are documented in the GRC Center and directly linked to relevant risks and regulatory requirements. This allows you to identify any need for action, including regulatory action, at an early stage and initiate the necessary steps.
Deployment options
Why OMNITRACKER
References
We have now been working in partnership with OMNINET for more than 15 years. The technical quality of OMNITRACKER is certainly a key factor, but what is almost even more important to me is the dialogue. It feels as though they really listen when we come to them with new requirements or ideas.
OMNITRACKER goes far beyond a traditional ticketing system for our Enterprise Service Management: it supports us with digital processes tailored to our needs.
The OMNITRACKER meets our most important requirements on BPM: stability, flexibility, connectivity and transparency. Complemented by professional consulting and friendly customer service, the result is a purposeful symbiosis of man and technology.
For many years, OMNITRACKER has been our central platform for integrated and highly automated business processes. In addition to the ITSM processes with which we started, today we also use OMNITRACKER to handle the majority of our administrative, logistics and compliance processes.
The OMNITRACKER Assessment Management solution, developed in cooperation with OMNINET, provides us with an audit-proof tool that enables us to perform documented, risk-based evaluations of changes and to classify incidents in a structured manner with regard to their reporting requirements.
Risk-based change management and incident classification
CERTIFICATIONS & COMPLIANCE
Complementary products
Further information