Challenges & solutions
Transformation
CURRENT SITUATION
Fragmented. Unclear. Restricted.
Data from multiple sources remains separate. Decisions often rely on partial information.
Manual reports are often outdated. The need for action is identified too late.
Risks are not recorded systematically. Their impact remains difficult to assess.
Measures and controls are managed separately. Progress is difficult to track.
Project status and dependencies remain unclear. Time and budget are difficult to manage.
Recurring processes are inconsistent. Progress and results are hard to compare.
Rigid system requirements leave little flexibility. Individual needs are difficult to accommodate.
Operations and data storage are often predefined. Control over sensitive data remains limited.
WITH OMNITRACKER
Connected. Transparent. Sovereign.
Relevant data is consolidated in one place. This provides a reliable overall view.
Dashboards and reports provide current KPIs. This enables timely action.
Risks are captured and assessed systematically. The risk situation informs decisions.
Measures and controls are tracked centrally. Status and effectiveness are transparent.
Status, deadlines and costs are centrally visible. This improves control of time and budget.
Standardized workflows define the process. Execution is transparent and measurable.
You adapt forms and processes yourself. You retain control over your solution.
You choose how your solution is operated. This strengthens your data sovereignty.
Platform instead of standalone solutions
Customer references
Risk-based change management and incident classification
with automated ITIL® processes and KPI dashboard
Our constant work—in collaboration with OMNINET and lector.ai—on AI-based automation of manual ticketing activities in the service desk is paying off: shorter waiting times, fewer
misassignments, faster training, better evaluation options thanks to standardization and generally faster solutions with fewer resources.
OMNINET products support Netz NÖ in providing IT and OT services to ensure the stable operation of critical infrastructure. The processes provided by the ITSM and GRC solution enable a standardized and traceable approach, ensuring compliance with the NIS Act.
of critical services, assets and contracts in a holistic helpdesk and compliance solution
We appreciate the very personal and uncomplicated contact with OMNINET as manufacturer of our OMNITRACKER installations. In addition, the highly flexible applications and the support of the competent OMNINET employees are a valuable factor for us.
Applications & extensions