Challenges & solutions
Transformation
INITIAL SITUATION
Manual. Time-consuming. Limited.
Unstructured information must be reviewed and captured manually. This delays processing.
Information is laboriously researched and solutions developed manually. This costs time and requires expertise.
Content requiring interpretation interrupts automated workflows. This increases turnaround time.
Complex processes require multiple manual steps. This ties up time and capacity.
Custom AI workflows often require programming. Setup and customization are complex and time-consuming.
External AI services can restrict data sovereignty. This limits their use in sensitive areas.
WITH OMNITRACKER
Automated. Intelligent. Controlled.
AI converts unstructured information into usable data. This reduces preparation and processing time.
AI researches relevant information and suggests suitable solutions. This speeds up processing.
AI handles subtasks that require content evaluation. This reduces manual intervention and processing time.
AI handles sequential work steps independently. This reduces manual effort.
AI workflows are easy to configure. This saves development effort and implementation time.
AI remains under your control and receives only necessary access rights. This maintains data sovereignty.
Platform instead of siloed solutions
Customer references
We have now been working in partnership with OMNINET for more than 15 years. The technical quality of OMNITRACKER is certainly a key factor, but what is almost even more important to me is the dialogue. It feels as though they really listen when we come to them with new requirements or ideas.
OMNITRACKER goes far beyond a traditional ticketing system for our Enterprise Service Management: it supports us with digital processes tailored to our needs.
Products & Platform
