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Solution Challenges
Challenges. Solutions. Results.
Optimize IT services
Improve your service quality, reduce the workload on the service desk, and strengthen your organization’s resilience
Manage compliance & risks
Manage compliance securely, assess your risks consistently, and meet regulatory requirements
Automate processes
Automate business processes, reduce manual effort, and create consistent workflows
Future-proof your business
Increase efficiency, implement changes flexibly and manage risks in an integrated way to strengthen competitiveness.
Create transparency & control
Make decisions based on reliable information, manage risks effectively, and retain full control over your data
Reduce effort with AI
Automate complex tasks with AI, boost your productivity, and maintain data sovereignty
Products
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Modular business applications
based on the flexible OMNITRACKER platform
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IT Service Management Center
Centrally manage IT services, tickets and processes—from incidents to service requests
GRC Center
Manage risks, controls and compliance processes transparently and provide verifiable evidence
BPMN Engine
Model, automate and transparently monitor business processes with BPMN 2.0
Sales Management Center
Map and orchestrate the entire lead-to-cash process on a single platform
OMNILYTICS
Business Intelligence: reporting, analytics and KPI dashboards, including BI consulting
Systems Engineering Center
Centrally coordinate product development, ensure quality and track changes seamlessly
Portal Client
Easily create modern, customized self-service portals with drag and drop
Project Management Center
Plan and coordinate projects, resources and budgets efficiently
Task Management
Centrally coordinate and transparently track tasks, responsibilities and deadlines
AI Platform
OMNITRACKER
Low-Code Platform
OMNITRACKER
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Services
Our services for you
Project implementation
Deliver OMNITRACKER projects with a tailored, structured approach
Operations
Support for the day-to-day use of OMNITRACKER
Training
Practical training for the successful use of OMNITRACKER
Training Overview
OMNITRACKER Administrator
OMNITRACKER Process Manager
OMNITRACKER BPMN
OMNITRACKER Business Intelligence (BI)
OMNITRACKER ITSM Center Training
OMNITRACKER Process User
OMNITRACKER Update Trainings
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Support for OMNITRACKER customers
Online Support Portal
Submit, manage and track requests and access the latest OMNITRACKER updates
Customer Requirements Portal
Submit and manage requirements and track their current status
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Request a new OMNITRACKER license key
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EPC and BPMN 2.0 – advantages, definition, and differences of the two process modeling languages
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