More than 600 customers successfully use the universal OMNITRACKER business process platform:
- across all industries
- in companies and organisations of varying sizes – from a few hundred to more than a hundred thousand employees
Our customers benefit from preconfigured and customized applications, which optimally support their business processes. Visit the Applications section to obtain an overview of OMNITRACKER’s out-of-the-box applications.
Every year the OMNINET group acquires up to 100 companies and organisations as new customers.
Have a look at our customer reference list (excerpt).
With OMNITRACKER the company IT operates with greater efficiency and we are achieving higher levels of user satisfaction.Michael Fey, Head of IT
An outstanding and superior service is essential for our customers. OMNITRACKER supports us in achieving this via the registration and follow-up of customer enquiries.Alexander Zwart, Head Cash Management Operations
A complex web-based contract management solution has been created with OMNITRACKER through constructive, direct and goal-oriented communication with the support of the competent OMNINET consultants.Frank Merkel
Thanks to OMNITRACKER, we have been able to introduce ITIL-based processes and increase the quality of our IT Services.Michael Fey, Head of IT
We appreciate the very personal and uncomplicated contact with OMNINET as manufacturer of our OMNITRACKER installations. In addition, the highly flexible applications and the support of the competent OMNINET employees are a valuable factor for us.Curt Eylers, Group IT
For many years, OMNITRACKER has been our central platform for integrated and highly automated business processes.
In addition to the ITSM processes with which we started, today we also use OMNITRACKER to handle the majority of our administrative, logistics and compliance processes.
With OMNITRACKER ITSM Center we have taken a significant step forward on our way from grown structures to integrated Enterprise Service Management and thus to improving customer satisfaction.Michael Niekut, Head of Service Operations Center
With OMNITRACKER we have the freedom to implement and adapt our processes by ourselves without having to rely on external support. The simple and seamless connection to third-party systems, such as our own TGW service portal, optimally supports our processes.Stefan Hamann, Head of Application Services
OMNITRACKER provides us the opportunity to adapt all applications to our specific requirements with low configuration effort and it also guarantees release compatibility.
Moreover, we enjoy working with OMNINET's friendly and dedicated team.
The OMNITRACKER meets our most important requirements on BPM:
stability, flexibility, connectivity and transparency.
Complemented by professional consulting and friendly customer service, the result is a purposeful symbiosis of man and technology.
Our experts will be happy to assist you. Contact us or call us: +49 (9126) 25 979-0
Are you looking for out of the box solutions for your business processes? Or a software that adapts flexibly to your processes? Then the ITSM Center is perfect for you.
Already a customer?
Registered OMNITRACKER customers can use our OMNINET Customer Portal, which includes an online support, RFC rating and customer requirements management.