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Customers

OMNITRACKER customers

More than 600 customers successfully use the universal OMNITRACKER business process platform:

  • worldwide
  • across all industries
  • in companies and organisations of varying sizes – from a few hundred to more than a hundred thousand employees

Our customers benefit from preconfigured and customized applications, which optimally support their business processes. Visit the Applications section to obtain an overview of OMNITRACKER’s out-of-the-box applications.

Every year the OMNINET group acquires up to 100 companies and organisations as new customers.

Have a look at our customer reference list (excerpt).

Satisfied OMNITRACKER users

OMNITRACKER makes processes clearer and easier

With OMNITRACKER the company IT operates with greater efficiency and we are achieving higher levels of user satisfaction.

Michael Fey, Head of IT SANYO Component Europe GmbH

An outstanding and superior service is essential for our customers. OMNITRACKER supports us in achieving this via the registration and follow-up of customer enquiries.

Alexander Zwart, Head Cash Management Operations Rabobank International

A complex web-based contract management solution has been created with OMNITRACKER through constructive, direct and goal-oriented communication with the support of the competent OMNINET consultants.

Frank Merkel Union IT-Services GmbH

Thanks to OMNITRACKER, we have been able to introduce ITIL-based processes and increase the quality of our IT Services.

Michael Fey, Head of IT SANYO Component Europe GmbH

The high flexibility of OMNITRACKER to represent existing different process structures and to integrate them have been the main reason for SELLBYTEL’s decision to use OMNITRACKER ITSM Center.

Christoph Thieme, Managing Director SELLBYTEL GROUP GmbH

OMNITRACKER provides a very effective tool with its modular concept that allows us to effectively comply with high demands on support in a growing organization, especially in regard to complex and arbitrary processes.

Patrick Rischar, IT-Servicemanagement SOCURA

With the OMNITRACKER rollout structures became clear and simple. User acceptance was increased, because processes could be automated. Now, even the processes “problem and change management” can be represented, reports and statistics can be generated simply and fast.

Steffen Koßin, IT Services + Solutions DATAGROUP

We appreciate the very personal and uncomplicated contact with OMNINET as manufacturer of our OMNITRACKER installations. In addition, the highly flexible applications and the support of the competent OMNINET employees are a valuable factor for us.

Curt Eylers, Group IT EWE AG

For many years, OMNITRACKER has been our central platform for integrated and highly automated business processes.
In addition to the ITSM processes with which we started, today we also use OMNITRACKER to handle the majority of our administrative, logistics and compliance processes.

David Wester, Manager Service & Support SOCURA

With OMNITRACKER ITSM Center we have taken a significant step forward on our way from grown structures to integrated Enterprise Service Management and thus to improving customer satisfaction.

Michael Niekut, Head of Service Operations Center HUK-COBURG

With OMNITRACKER we have the freedom to implement and adapt our processes by ourselves without having to rely on external support. The simple and seamless connection to third-party systems, such as our own TGW service portal, optimally supports our processes.

Stefan Hamann, Head of Application Services TGW Logistics Group GmbH

Any questions?

Our experts will be happy to assist you. Contact us or call us: +49 (9126) 25 979-0

Discover OMNITRACKER

Are you looking for out of the box solutions for your business processes? Or a software that adapts flexibly to your processes? Then the ITSM Center is perfect for you.

Already a customer?

Registered OMNITRACKER customers can use our OMNINET Customer Portal, which includes an online support, RFC rating and customer requirements management.