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Email Gateway

Integrate different communication channels

Use the OMNITRACKER Email Gateway to integrate different communication channels into OMNITRACKER in order to centrally process transmitted messages. The OMNITRACKER Email Gateway supports different message formats and therefore forms the basis for a “Unified Messaging System”:

  • Email
  • Fax
  • SMS
  • Telex
  • SNMP traps
  • Voice

The uniform interface means that messages of different formats can be identified, viewed and processed. Non-email-based message formats must be converted to an email-based format using a third party product.

OMNITRACKER Email Gateway: Your key benefits

Extensive functionality

  • Uniform interfaces
  • Supports various message formats
  • Reduced administrative effort
  • Automated email transmission
  • Automated processing of inbound emails

Any questions?

Our experts will be happy to assist you. Contact us or call us: +49 (9126) 25 979-0


Are you looking for out of the box solutions for your business processes? Or a software that adapts flexibly to your processes? Then the ITSM Center is perfect for you.


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