In the course of digital transformation, communication channels are becoming increasingly complex - both in B2B and B2C. This affects not only large corporations, but also medium-sized companies across all industries. Only with intelligent IT-services, companies manage to increase their users` satisfaction, make optimum use of their resources and remain competitive in the long term. This is exactly where ITIL 4 comes into play. ITIL 4 provides guidelines for meaningful IT Service Management (ITSM) and is the new version of the proven ITIL V3 standards.read more
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With so many software providers, it is difficult to find out which ITSM & ESM software best meets your company's requirements. To give you an overview of the product landscape, the independent analyst Research In Action (RIA) has compared the top 20 software providers of IT and Enterprise-Service-Management-Software in Germany. In addition to a targeted expert review by RIA itself, 750 IT budget managers in end customer companies in the upper midmarket were interviewed by telephone and online.read more
Are you looking for an IT Service Management tool that suits you perfectly? The InfoTech Research Group has once again conducted a market analysis in 2019. The 18 most popular ITSM software providers were closely examined. The focus of the comparison was both the functionality of the software and the providers themselves. To achieve the most authentic result possible, more than 700 customer feedbacks were included in the analysis.read more
Are you aware of the risks in your organization? What kind of personal data do you own or do you process for others? Who has access to these personal data? Do you have a clear and quick overview of your situation (72hours)?
Often tools like Excel or SharePoint are used to cope with these questions but very quickly they do not satisfy the needs for 360° GDPR compliancy within an organization. That is why OMNINET has created the OMNIPRIVACY solution for 360° support of your internal GPDR processes (more information on OMNIPRIVACY).
On behalf of all OMNINET employees, we wish you and your family a happy Holiday Season and a prosperous New Year. We would like to thank you for your trust in our company and the pleasant cooperation and we look forward to continued success together in 2019!read more
A highlight is the new Web Form Editor, which supports the administration of Web forms according to the WYSIWYG approach. Overview of the features
Implementation on the basis of WPF
In order to come closer to the goal of replacing the MFC client, the Web Form Editor based on WPF is now also available. WYSIWYG
The administrator is essentially supported in the creation of forms by a web-like representation of the final result. Drag&Drop
The Drag&Drop function also greatly simplifies and speeds up the editing of forms. Further highlights of OMNITRACKER Version 11. 3.
Lotto? Bingo? Sports betting? Since 1986, Österreichische Lotterien GmbH has been offering its customers this and much more to perfection. A real red-white-red success story: with an annual turnover of almost 3. 5 billion euros, Österreichische Lotterien GmbH has become an internationally renowned gaming company. However, Österreichische Lotterien GmbH does not play a lottery when using IT service management software. In a one-year proof of concept (PoC) almost all marketable IT service management tools were thoroughly tested. There was one clear winner: OMNITRACKER!
With almost 100 concurrent users OMNITRACKER will replace the old software Remedy.
You are already using OMNITRACKER and now want to analyze your business processes cleverly, effectively and quickly? In our free web-based presentation you will experience Business Intelligence from an extraordinary dynamic, smart and modular side. From consulting to implementation in short 5-day sprint cycles. Regardless of whether you want to restart with Business Intelligence or simply supplement what already exists, OMNITRACKER Business Intelligence is the right choice for you. Dates
Tuesday, 11. 12. 2018
Thursday, 13. 12.
The 5th OMNITRACKER Customer Day 2018 in Vienna started today and we are looking forward to great discussions with our customers and prospects. We look forward to the next highlights, new features and the OMNITRACKER Roadmap.read more