With more than 2,500 employees, Anton Paar GmbH is a leading provider of high-precision measurement technology for industry and science. After the previous service desk solution no longer met the increased requirements for an efficient ITSM tool, OMNINET Austria was able to contend with a number of competitors with the ITIL-certified standard application OMNITRACKER ITSM-Center.read more
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Wort & Bildverlag Konradshöhe has been the market leading publishing house in the field of health magazines for decades. A total circulation of 14+ million copies sold per month documents the outstanding position of the publisher in this market segment. Wort & Bild has chosen OMNITRACKER ITSM Center for the introduction of an ITIL-compliant service desk, which is exclusively browser-based and which cooperates with the existing SAP system.read more
The International Atomic Energy Agency (IAEA) is an international organization that supports scientific and technical co-operation in the peaceful use of nuclear technology and nuclear power worldwide. It provides international safeguards against misuse of nuclear technology and nuclear materials, promotes nuclear safety and security standards and their implementation. In order to better meet the requirements for a professional IT Service Management, OMNINET Austria provides the ITIL-based OMNITRACKER ITSM Center as powerful Web-based Service Desk Tool for the IT Staff in the Vienna HQ after it has won the respective public tender.read more
OMNINET cordially invites you to the SERVIEW BEST MANAGEMENT PRACTICE CONGRESS 31 May - 02 June 2017in Seeheim-Jugenheim near Frankfurt 2017 is the motto of the BMPK: "SERVICE 4.0 DISCOVER THE NEW GALAXY", making the Lufthansa Conference Center in Seeheim-Jugenheim near Frankfurt a place for extraordinary moments. There's a lot to discover: The BMPK17 offers you again a varied program with 16 trainings, 12 workshops, over 50 impulse and practical lectures and the special guests. As an exhibitor, we will present OMNITRACKER at the largest trade exhibition on Best Management Practices.read more
Centris AG is the leading IT service provider for the development and operation of industry solutions for Swiss health and accident insurers - from individual applications to comprehensive overall solutions. The core of the product portfolio is the Swiss Health Platform, an integrated and open overall system that supports the most important business processes of health and accident insurers. OMNITRACKER is used by Centris for a variety of business processes. In particular the integral solution from different application areas distinguishes the new solution. Among other things, they have been in use for several weeks:IT Service Management: Incident, Request, Change, CMDB,...read more