SMFS 2025: Meeting place for IT service management in Switzerland
On Thursday, October 30th, 2025, the Service Management Forum Switzerland (SMFS) will take place—this time at the Radisson Blu Hotel at Zurich Airport. This high-quality information and networking event is aimed at executives, IT managers, process managers as well as providers in the field of service management.
OMNINET Switzerland is looking forward to your visit
We would be happy to talk to you in person at our booth (number 9) about compliance, risk, and service management. The use of artificial intelligence and advanced automation technologies also offers the opportunity to make your services even more efficient while—at the same time—tailoring them more closely to your internal requirements and the expectations of your customers.
If you would like to make an appointment during the trade fair, please call us or send us an email.
- Phone: +41 55 511 25 70
- Email: sales@omninet.ch
SMFS 2025 topics and formats
SMFS offers an excellent platform for exchange, learning, and networking—with selected speakers, best practices, exhibitors and a trade exhibition. In addition, the awards for “Most Innovative Service Management Team 2025” and “Service Management Champion 2025” will be presented.
- Data-driven strategies for service innovation
- Predictive analytics and trend forecasts
- Data protection, data security and compliance in service management
- Integration of partner ecosystems
- Artificial intelligence in service management
- Cultural change and organizational aspects of data-driven corporate management
- Technological infrastructure for processing large amounts of data
- Practical examples from Swiss companies
Key data of the SMFS at a glance
- Date: October 30th, 2025
- Location: Hotel Radisson Blu, Zurich Airport
- Target group: IT executives, service managers, providers of solutions in the service sector
- Contents: presentations, impulses, panel discussion, trade exhibition, award ceremony
IT with competence in Switzerland’s market
Our experienced Swiss team has in-depth knowledge of process management requirements and challenges. We work closely with our business partners to understand individual needs and provide custom-fit solutions. This enables us to achieve your goals and create added value. We are proud to provide you with local partnership-based customer service in Switzerland.
Learn more about our services and products tailored to Switzerland:
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Would you like to stay up to date on digital service management, GRC and automation? In our newsletter, we inform you about relevant blog posts and professional articles. We also regularly send you information about events, DACH-wide trade fairs and our free live sessions in the areas of service management, process automation, GRC and analytics with business intelligence. We will inform you about new features of the OMNITRACKER business process platform.
