News

OMNITRACKER is the first ITIL®4-certified ITSM tool worldwide

Only three weeks after the official release of the new SERVIEW certification category "Service Management Version IV", OMNITRACKER is confirmed to be compliant with ITIL^®4 in 15 of the practices it contains. This is the first ITSM software internationally to be certified according to ITIL^®4 with the SERVIEW CERTIFIEDTOOL seal of approval.

Research In Action study 2020: OMNITRACKER convinces all along the line

The Research In Action study 2020 examines how German upper SME companies evaluate their IT service management and enterprise service management solutions. To this purpose, 750 IT managers with budget responsibility were interviewed in detail, which accounts for about 60% of the assessments. 40 % of the assessments were made by analysts and experts.

OMNITRACKER from OMNINET enjoys a further increasing popularity. OMNINET currently supports more than 850 active customer installations with a strong upward trend.

MIWG online event: BPMN in Action!

At the international remote event of the Model Interchange Working Group (MIWG) on June 22, 2020, OMNINET and other innovative software companies will demonstrate the compatibility of the international standard for process modeling BPMN 2.0 in practice.

OMNINET Austria and DESEO merge and combine their know-how

Thanks to the fusion with DESEO, the OMNINET group has additional resources and new potential in product development. Individual requirements of new customers as well as existing customers of OMNINET and DESEO are thus met even better. The additional experience of the successful Austrian IT management consulting and service company DESEO expands OMNINET's range of products and services specifically in decisive, future-oriented key areas. OMNINET is taking a significant step forward with the knowledge and experience of DESEO and is strengthening its leading market position in Austria in particular and in German-speaking Europe. The DESEO management team will be integrated into the management board of OMNINET Austria GmbH. The merger will further consolidate the long-term growth of both companies, resulting in greater planning reliability and improved product and service quality.

Portrait / Interview in WIRTSCHAFTSFORUM.de with Michael Geyer, Managing Director of OMNINET

It is not surprising at all that OMNINET Software-, System- und Projektmanagementtechnik GmbH is one of the market-leading companies in its segment today. After all, it offers its customers a platform that represents not only IT service management but also other processes within a company. These workflows can be adapted to individual requirements in any manner. Since its foundation in 1995, the IT specialists from Eckental in Central Franconia have been continuously developing their product and opened it up for international markets.

InfoTech Research Group 2020 Report

Once a year, the Canadian analyst InfoTech Research Group conducts a large-scale ITSM market analysis. It not only examines the functions of the IT service management tools very closely, but also the performance and services of the 16 providers. Thanks to the evaluation of more than 700 customers, the result is particularly meaningful with regard to the daily use of the applications.

In the overall assessment, the four companies that performed best in this year's study were awarded a gold medal. OMNINET was able to maintain its top ranking and, as in the last two years, wins gold. In addition, OMNINET is the best-placed manufacturer with headquarters in Germany.

Study "ITSM – Digital Workflows 2020"

About the studyIn the study "ITSM - Digital Workflows 2020", a total of 385 decision-makers from the DACH region were asked how they rate the digitization of their workflows. In addition, the study partners show what their solutions in the areas of ITSM and ESM look like. The result: approval for ITSM tools—ESM still waiting for breakthroughThe majority of the study participants rated the ITSM tools which they currently use as suitable for future developments in the field of digitization. The satisfaction tends to increase with the size of the company and the associated IT-budget.

New event date 2021 | TWENTY2X The digital future of the SME sector

Because of the corona virus, the event has been cancelled by the Deutsche Messe AG.

You can contact us at any time to speak about digitization of your company or automization of business processes.

OMNITRACKER update: release 11.6.0

The Business Process Ecosystem OMNITRACKER version 11. 6. 0 is now available. This update includes two new authentication methods to increase your data security:

New web authentication method “JSON Web Token”
Authentication via SAML 2. 0 (Security Assertion Markup Language) for web guests
Minor adjustments are planned for release 11. 6. 100, which is scheduled for the end of March. For more information, see the admin help. Click here to visit the OMNINET Customer Portal.