OMNITRACKER Basic Administration Training

With this training you build the foundation for successful OMNITRACKER administration and configuration. The training covers the basics of all essential functional areas. You will learn many helpful hints and tricks for OMNITRACKER operations and adaptations in your daily business. The training includes comprehensive exercises, covering the current version as well as associated features and applications.

Training topics

OMNITRACKER Basics

  • OMNITRACKER installation
  • Configuration of the server
  • Basic working method
  • Basics of automation
  • Create and modify forms
  • Settings and services

E-Mail Gateway

  • Email Gateway setup
  • Send and receive emails
  • Convert emails to tickets
  • Send emails with login link

Web Gateway

  • Web Gateway setup
  • Web Gateway configuration
  • Web Gateway adaption
  • Use by user
  • Guest login setup
  • SSP license configuration
  • Create Web Forms

Benefits

This training enables you to administer the OMNITRACKER application in your company. You will get to know how OMNITRACKER works, understand the interconnections of the used components and will be able to configure and administrate them in your daily business.

Your knowledge of the relationships between the individual components will enable you to implement the requirements in your daily work in a targeted and efficient manner. You consolidate what you have learned in practical exercises. You will receive comprehensive documentation with which you can also reproduce the training contents at any time on your own.

For training content on installing and upgrading your OMNITRACKER application as well as service management and backup creation, we recommend the OMNITRACKER Technical Operations training.

Participants

OMNITRACKER administrators with and without previous knowledge

 

Duration: 4 days
Price: 2,520.00 € plus VAT
Requirements: none
Available languages: German and English

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