News

SMFS 2025 in Switzerland

On Thursday, October 30th, 2025, the Service Management Forum Switzerland (SMFS) will take place—this time at the Radisson Blu Hotel at Zurich Airport. This high-quality information and networking event is aimed at executives, IT managers, process managers as well as providers in the field of service management.

Service Space, 2025, in Vienna

Service Space is Austria’s leading ITSM conference and is celebrating its 10th anniversary in 2025.

As usual, OMNINET Austria is a partner of the event. Meet us and attend our presentation at 1:40 p.m. in the Maximilian room together with our customer “Barmherzige Brüder” on the topic:

“Hyperautomation with BPMN in high-risk areas: maximize reliability, minimize risks and increase efficiency”

Join Us for the OMNINET Benelux Customer Day 2024

What is SIAM in IT service management?

Discover how service integration and management (SIAM) helps manage multivendor IT environments. Learn the benefits, models and how ITSM tools such as OMNITRACKER contribute to a successful implementation.

Continuous improvement in the ISO context

Continuous improvement is required in several ISO standards, such as ISO 27001 and ISO 9001. However, companies benefit not only in the course of the ISO 27001 and ISO 9001 audit if processes are improved in a long-term and measurable way.

How innovative tools improve your supply chain management

Complying with the Supply Chain Duty of Care Act can be challenging, but is becoming increasingly important. With the right tools, you have the key success factor in hand to effectively map, manage, and control your supply chain. Reliable suppliers as well as high product quality are essential for a strong market position and sustained competitiveness.

OMNINET is top employer in the SME sector 2025

We are delighted to have received the Top Employer in the SME sector 2025 award, which recognizes companies with a high popularity index in job postings and a company profile on the job portal for SMEs Yourfirm.de.

AI support in service organizations

The use of artificial intelligence offers enormous economic potential in many business areas—scarce human resources are a driver here that is further fueling the AI market. The requirements for the use of AI technologies in service organizations are high: data protection, quality, time and other resources in terms of hardware and know-how.

Gold and silver for OMNINET: certified according to ITIL®

As a reliable software manufacturer, we are delighted to be classified as an “Accredited Tool Vendor” at gold and silver level with currently a total of 20 certified practices, trained and certified employees, and further planned certifications.

Launching a central ITSM system for schools

Launching a central service management system for schools: An innovative funding project for IT administration in educational institutions—publication in the Sachsenkurier about the use of OMNITRACKER in Saxon schools and educational institutions.

OMNINET Austria awarded with seal of approval for cybersecurity

The security of customer information and quality assurance have a high priority at OMNINET. OMNINET Austria GmbH has now qualified for the “Cyber Trust Austria” label, which is an important seal of quality in Austria for a company’s cybersecurity.

“Parent Education Platform” of the Province of Carinthia

As another reference project in the field of individual development, the new digital parent education platform “Lebenswelt Familie” bundles current parent education offers throughout Carinthia.

OMNITRACKER version 12.8.0

OMNITRACKER version 12.8.0 has been officially released and is available for download. The version focuses on the integration of the new reporting solution “List & Label” as well as on the implementation of requirements from customer requests and customer projects in the Web Gateway area.

OMNITRACKER version 12.7.0 officially released

OMNITRACKER version 12.7.0 has been officially released and is available for download. This version focuses on the implementation of several requirements from customer requests and customer projects in the area of Web Gateway 2.

OMNITRACKER version 12.6.0 has been officially released

OMNITRACKER version 12.6.0 has been officially released and is available for download. This version focuses on the implementation of several requirements from customer requests and customer projects in the area of Web Gateway 2 as well as on the elimination of defects.