Blijf up-to-date!
U ontvangt regelmatig informatie over evenementen en onze verschillende sessies op het gebied van service management, procesautomatisering, GRC en analytics met Business Intelligence.
We zullen u ook informeren over nieuwe features van het OMNITRACKER business process platform.
Waarom inschrijven op onze nieuwsbrief?
U ontvangt een exclusief aanbod:
- Nieuws over nieuwe versies en evenementen
- Invloed op verdere ontwikkeling
- Inzicht in OMNINET-projecten
- Publicatie van nieuwe blogberichten
- Uitnodigingen voor klantendagen en andere evenementen
- Actuele digitaliseringstrends
Het werkt als volgt:
Voer gewoon je gegevens in het juiste veld in.
U ontvangt dan een bevestigingsmail met een link erin.
Nadat u op deze bevestigingslink hebt geklikt, wordt u een vaste abonnee van onze exclusieve nieuwsbrief.
Mis niets!
Overigens: Als u onze nieuwsbrief niet langer wilt ontvangen, kunt u zich te allen tijde uitschrijven. Klik gewoon op de betreffende link in de nieuwsbrief.
We kijken er alvast naar uit!
Laatste nieuws
Creating a knowledge base
Efficient support thanks to well-managed knowledge databaseA company’s knowledge can be scattered in countless places. A knowledge base allows the central gathering, organization, storage, and sharing of information. It is a kind of digital library, accessible to all departments and customers. Such a knowledge base contains, among other things, how-to articles that can be used to solve tasks and problems on one’s own. An example would be the standard procedure for a certain incident. In addition to how-to articles, knowledge bases contain frequently asked questions (FAQs), general information on industry-specific topics and terms, guidelines, support processes, and product details.
PDCA cycle
The PDCA cycle provides a concept for the structured improvement of corporate processes. It can be applied to all quality-relevant processes, for example in information security or in manufacturing of products. The objectives of the improvements are, among others, increased customer satisfaction, efficiency gains, and resilience against data loss or cyber attacks. The cycle is applied to comply with international standards. These include DIN EN ISO/IEC 27001 (requirements for information security management systems) and DIN EN ISO 9001 (requirements for quality management systems).
Protection needs analysis | Professional article
Accurate protection needs analysis in asset management avoids overprotectionProtection needs assessments are essential for efficient protection of all corporate assets—naturally, there is a strong overlap with asset management. Our authors show how organizations can reasonably cluster assets and assess their protection needs, what advantages this brings, and what requirements a software solution used for this purpose should fulfill in order to avoid both too low and too high protection needs being assigned to assets.