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OMNITRACKER is een krachtig hulpmiddel om processen aan te passen aan behoeften.
With OMNITRACKER the company IT operates with greater efficiency and we are achieving higher levels of user satisfaction.
Michael Fey, Head of IT SANYO Component Europe GmbH
An outstanding and superior service is essential for our customers. OMNITRACKER supports us in achieving this via the registration and follow-up of customer enquiries.
Alexander Zwart, Head Cash Management Operations Rabobank International
A complex web-based contract management solution has been created with OMNITRACKER through constructive, direct and goal-oriented communication with the support of the competent OMNINET consultants.
Frank Merkel Union IT-Services GmbH
Thanks to OMNITRACKER, we have been able to introduce ITIL-based processes and increase the quality of our IT Services.
Michael Fey, Head of IT SANYO Component Europe GmbH
The high flexibility of OMNITRACKER to represent existing different process structures and to integrate them have been the main reason for SELLBYTEL’s decision to use OMNITRACKER ITSM Center.
Christoph Thieme, Managing Director SELLBYTEL GROUP GmbH
OMNITRACKER provides a very effective tool with its modular concept that allows us to effectively comply with high demands on support in a growing organization, especially in regard to complex and arbitrary processes.
Patrick Rischar, IT-Servicemanagement SOCURA
With the OMNITRACKER rollout structures became clear and simple. User acceptance was increased, because processes could be automated. Now, even the processes “problem and change management” can be represented, reports and statistics can be generated simply and fast.
Steffen Koßin, IT Services + Solutions DATAGROUP
We appreciate the very personal and uncomplicated contact with OMNINET as manufacturer of our OMNITRACKER installations. In addition, the highly flexible applications and the support of the competent OMNINET employees are a valuable factor for us.
Curt Eylers, Group IT EWE AG
For many years, OMNITRACKER has been our central platform for integrated and highly automated business processes.
In addition to the ITSM processes with which we started, today we also use OMNITRACKER to handle the majority of our administrative, logistics and compliance processes.
With OMNITRACKER ITSM Center we have taken a significant step forward on our way from grown structures to integrated Enterprise Service Management and thus to improving customer satisfaction.
Michael Niekut, Head of Service Operations Center HUK-COBURG
With OMNITRACKER we have the freedom to implement and adapt our processes by ourselves without having to rely on external support. The simple and seamless connection to third-party systems, such as our own TGW service portal, optimally supports our processes.
Stefan Hamann, Head of Application Services TGW Logistics Group GmbH
OMNITRACKER provides us the opportunity to adapt all applications to our specific requirements with low configuration effort and it also guarantees release compatibility.
Moreover, we enjoy working with OMNINET's friendly and dedicated team.
Overtuigde OMNITRACKER gebruikers
OMNITRACKER maakt processen overzichtelijker en eenvoudiger
Alles wat u nodig heeft voor bedrijfsprocessen
Verhoog uw efficiëntie met het OMNITRACKER-bedrijfsplatform
IT Service Management Center
Onze zeer efficiënte, schaalbare en effectieve oplossing voor IT-servicemanagement (ITSM). Het is gebaseerd op de huidige ITIL-standaard en integreert ondersteunende processen.
Project Management Center
Ondersteunt u in alle fasen van het project en zorgt voor een efficiënte planning en controle. U kunt het eenvoudig combineren met onze andere toepassingen.
Sales Management Center
Van leadgeneratie tot succesvolle afronding, met onze applicatie houdt u alle verkoopprojecten bij voor het volledige verkoopproces.
BPMN Engine
Bedrijfsprocesautomatisering – de procesengine bewaakt de procesuitvoering. Het informeert medewerkers over nieuwe taken, activeert externe systemen en voert direct automatiseerbare taken uit.
Business Intelligence Desktop
Uitgebreide evaluatie en analyse van uw gegevens, aangepast aan uw behoeften, hetzij rechtstreeks vanuit de database, hetzij via datawarehouse: creëer statische rapporten, visualiseer KPI's of gebruik BI-oplossingen.
Service Cloud for IT
OMNITRACKS the perfect SaaS (Software as a Service) solution. Fast and affordable for small teams & Start-Ups.
IT Service Management & Ticket-System entirely in the Cloud.