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The fast and affordable SaaS solution for small teams & Start-Ups.
ITSM & Ticket-System in the Cloud.

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For a higher quality level in IT-services and top performance for your customers. OMNITRACKER is ready for ITIL 4.

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Learn how to implement the GDPR within OMNITRACKER

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Find out why various analysts grant us this leading position

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Latest post: Study "ITSM – Digital Workflows 2020"

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OMNITRACKER 11.6.100 released

OMNITRACKER version 11.6.100 officially released!


We got nominated for the "Großer Preis des Mittelstandes" 2020!

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Meet the solution for your problems

OMNITRACKER is a powerful tool to adapt processes to your needs.

Immediately ready for use

The unique module and application concept as well as numerous out-of-the-box solutions make launching OMNITRACKER a snap.

Individually customizable

Easily and flexibly adapt the functionality to your needs, or define your own workflows.

Comprehensively scalable

Benefit from the unlimited scalability of the multi-client capable OMNITRACKER.

Cost cutting and efficient

The attractive licensing model as well as easy maintenance and updating guarantee a fast return on investment.

Satisfied OMNITRACKER users

OMNITRACKER makes processes clearer and easier.

With OMNITRACKER the company IT operates with greater efficiency and we are achieving higher levels of user satisfaction.

Michael Fey, Head of IT SANYO Component Europe GmbH

An outstanding and superior service is essential for our customers. OMNITRACKER supports us in achieving this via the registration and follow-up of customer enquiries.

Alexander Zwart, Head Cash Management Operations Rabobank International

A complex web-based contract management solution has been created with OMNITRACKER through constructive, direct and goal-oriented communication with the support of the competent OMNINET consultants.

Frank Merkel Union IT-Services GmbH

Thanks to OMNITRACKER, we have been able to introduce ITIL-based processes and increase the quality of our IT Services.

Michael Fey, Head of IT SANYO Component Europe GmbH

We appreciate the very personal and uncomplicated contact with OMNINET as manufacturer of our OMNITRACKER installations. In addition, the highly flexible applications and the support of the competent OMNINET employees are a valuable factor for us.

Curt Eylers, Group IT EWE AG

For many years, OMNITRACKER has been our central platform for integrated and highly automated business processes.
In addition to the ITSM processes with which we started, today we also use OMNITRACKER to handle the majority of our administrative, logistics and compliance processes.

David Wester, Manager Service & Support SOCURA

With OMNITRACKER ITSM Center we have taken a significant step forward on our way from grown structures to integrated Enterprise Service Management and thus to improving customer satisfaction.

Michael Niekut, Head of Service Operations Center HUK-COBURG

With OMNITRACKER we have the freedom to implement and adapt our processes by ourselves without having to rely on external support. The simple and seamless connection to third-party systems, such as our own TGW service portal, optimally supports our processes.

Stefan Hamann, Head of Application Services TGW Logistics Group GmbH

OMNITRACKER provides us the opportunity to adapt all applications to our specific requirements with low configuration effort and it also guarantees release compatibility.
Moreover, we enjoy working with OMNINET's friendly and dedicated team.

Christopher Müll, Project Leader OMNITRACKER RITTER SPORT

The OMNITRACKER meets our most important requirements on BPM:
stability, flexibility, connectivity and transparency.
Complemented by professional consulting and friendly customer service, the result is a purposeful symbiosis of man and technology.

Jörg Suthoff, Chief Digital Officer Telonic GmbH

All you need for business processes

Boost your efficiency with the OMNITRACKER business platform

IT Service Management Center

Our highly efficient, scalable and effective solution for IT service management (ITSM). It is based on the current ITIL standard and integrates other supporting processes.

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Project Management Center

Supports you in all phases of the project and facilitates efficient planning and control considerably. You can easily combine it with our other applications.

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Sales Management Center

With our application for the complete sales process, you keep track of all sales projects – from lead generation to successful completion.

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BPMN Engine

Business process automation – the process engine monitors process execution. It informs employees about upcoming tasks, activates external systems and executes automatable tasks.

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Business Intelligence Desktop

Comprehensive evaluation and analysis of your data, adapted to your needs – either directly from the database or via data warehouse: create static reports, display KPIs straightaway or use BI solutions.

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Service Cloud for IT

OMNITRACKS is the perfect SaaS (Software as a Service) ticketing system. Fast and affordable for small teams and start-ups.

Our Helpdesk Software with Best of ITIL® in the Cloud.

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