These courses are aimed at process owners for business processes, e.g. the OMNITRACKER IT Service Management Center.
In addition to a comprehensive understanding of individual processes of the respective OMNITRACKER application (e.g. OMNITRACKER IT Service Management Center or OMNITRACKER Project Management Center), basic OMNITRAKCER knowledge is taught. The imparting of dependencies, effects and contexts complete the contents of this practice-oriented course series.