OMNITRACKER customer portal
Online support portal
Registered OMNITRACKER customers can use our online support portal at any time for the following tasks:
- Viewing the status of the support requests of your organisation
- Submitting new requests
- Processing existing requests
- Change password
- Reset password
You can also send a support request directly to the OMNINET service desk.
OMNITRACKER customer requirements portal
Registered OMNITRACKER customers have access to customer requirements management. Using the OMNITRACKER Web Gateway you can view and edit the status of your organisation’s requirements and set new requirements at any time.
RFC Rating
The OMNINET RFC Rating enables all customers with active Update Subscription Contracts, to evaluate Requests for Change (RFC) for minor or major releases of the OMNITRACKER platform, thereby actively influencing release planning.
You will find further information about the OMNINET RFC Rating in the RFC user guide.
(view and evaluate RFCs)
OMNITRACKER license keys
As a registered customer you can request new OMNITRACKER license keys here.
SAP® Crystal Reports® support
For support requests and product updates concerning SAP® Crystal Reports®, please contact SAP® support directly.