Do you need a comprehensive and powerful tool for report generation which is already included as a default feature?
Would you like to create sophisticated reports yourself?
For the strategic and cost optimization of processes as well as the resources involved, it is essential to have a powerful reporting system that has both meaningful and clearly presented key figures as well as a corresponding adaptability. The OMNITRACKER Reporting, e.g. from the IT Service Management Center (ITSM), supports you significantly in the evaluation, analysis and subsequent generation of added value for your company. The OMNITRACKER Reporting is easy to use. It offers the possibility to individually customize existing KPIs. Choose from different types of presentation and address the scope of reporting according to the business processes to be evaluated.
Our solution for youBe it a report, invoice or contract profile – with SAP Crystal Reports you can create the required documents, optionally with a training session at OMNINET.
SAP Crystal Reports
All OMNITRACKER standard applications contain predefined SAP Crystal Report reports ready to use. The ITSM Center for example has about 100 different ones.
SAP Crystal Reports license
OMNITRACKER reporting already includes an SAP Crystal Reports Developer Edition Named User License to create or customize reports within OMNITRACKER.
The tools provided as standard make it easy to adapt reports and evaluations to individual requirements and thus to evaluate your own business processes and key indicators effectively.
The analytics tool: OMNILYTICS
When it comes to data analyses, real benefit results from the right strategy when selecting and interpreting your data. Optimally, you connect relevant information across departments and processes. Thus, you know in advance how to interpret possible results.
For the structured implementation—in addition to BI expertise—a flexible software solution is required to select the decision-critical data from the mass of your data, to retrieve it continuously and to present the information obtained in an appealing way and clearly arranged.
Understanding data as a valuable product
The structured and target-group-specific provision of long-term and real-time data is essential in order to make evidence-based decisions—both in daily business and in long-term investment or strategy issues. In order to be able to recognize and evaluate relevant correlations, data silos, i.e. data sets that are considered in isolation, must be broken down.
Business Intelligence (BI) is an elementary component in all business areas for the recognition of optimization potentials, and forms the basis for continuous development.
IT Service Management Center by OMNINETA highly efficient, scalable and powerful IT service management solution
The application is based on the current ITIL® standard and supports you in managing complex IT environments from A to Z. The OMNITRACKER IT Service Management Center offers very effective and flexible service management processes out of the box, which help you reduce your support costs and simultaneously increase the maturity level and efficiency of your service organisation. The application grows with your requirements.