Newseintrag Header itsmfi Service Management Days 2021 01

The first completely virtual Service Management Forum

On 23rd & 24th of March this year’s International Service Management Days take place, a conference all around Service Management – for the first time completely virtual.

For two days, everything revolves around the development and promotion of service management “best practice” standards and qualifications.


Networking and Keynotes in four different time zones

The event is open for everyone interested in IT Management, registration is completely free of charge.

You can expect moderated, virtual Networking Sessions and top-class Keynotes. The program follows the sun around the globe – there will be presentations and breakout sessions spread all around the four time zones Bangalore, London, New York and Sydney.

For Omninet our speaker Pieter Vanhees refers about 10 years of personal IT service management experience, the challenges many service organizations are facing today and how they can overcome them. His Keynote starts at 1PM London time on the 24th of March.


Important data in a nutshell

Date: 23rd-24th of March 2021

Location: Online, worldwide (Follow-the-Sun-principle)

Price: free

Further information:

OMNINET Speaker: Pieter Vanhees
Topic: “Bring yourself in Velocity mode using Digital Service Management”
24th of March 2021, 1PM London time (14h00 CET)

OMNINET roundtable session: 23th of March 2021, 9AM London time (10h00 CET)


Register now!


About the organizer

The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide. Around the operation of IT services the itSMF collects, develops and publishes best practices, supports education and training, discusses the development of ITSM tools, initiates advisory ideas about ITSM and holds conventions. The Forum is concerned with promoting ITIL, best practices in IT service management and has a strong interest in the international ISO/IEC 20000 standard. The itSMF publishes books covering various aspects of service management through a process of endorsing them as part of the itSMF Library.


We are looking forward to your participation!