Schülke & Mayr GmbH uses OMNITRACKER for IT Service Management
With its almost 1,000 employees in Norderstedt (Hamburg area), Schülke & Mayr GmbH mainly works with disinfectants for surfaces, instruments and the skin. Special additives, e.g. for the preservation of lubricants, paints or cosmetics, as well as research and service activities complete the company's product portfolio. A combination of the standard applications OMNITRACKER ITSM Center, Project Management Center and Document Management was introduced to implement a powerful service desk, but also to roll out projects, especially taking into account the strict legal documentation requirements and standards in the CAPA area (Corrective and Preventive Actions).